At Blooz Apparel, we take pride in providing quality products at affordable prices. We want every customer to shop with confidence and have a positive experience.

Please review our return, refund, and exchange policy below.

1. 14-Day Return Policy

We accept returns on eligible merchandise within 14 days of delivery.

To qualify for a return, the following conditions must be met:

• Items must be unused, unworn, unwashed, and in their original condition.

• All original tags, labels, and packaging must be intact.

• Multipack products, including T-shirts and tank tops, must remain unopened and contain all original items.

• Proof of purchase or a valid order number is required.

• Return requests must be submitted within 14 days of delivery and approved by our customer support team before items are shipped back.

Returns that do not meet these conditions may be declined.

2. Non-Returnable Items

For hygiene and product-quality reasons, the following items are not eligible for standard returns or exchanges:

• Worn, washed, used, or altered merchandise.

• Opened or incomplete multipacks.

• Merchandise missing its original packaging or tags.

• Items damaged after delivery due to misuse or improper care.

• Final-sale or clearance items clearly identified as non-returnable before purchase.

These restrictions do not affect any rights customers may have regarding defective, damaged, or incorrectly supplied products.

3. Exchanges

We accept exchanges within 14 days of delivery for eligible products, subject to inventory availability.

Exchanges may be requested for a different size or color, provided that:

• The merchandise is unused, unworn, and unwashed.

• All original packaging and tags remain intact.

• Multipacks remain unopened and complete.

• The requested replacement is available in stock.

For exchanges due to size selection, color preference, or a change of mind, customers are responsible for the cost of return shipping and shipping the replacement item.

Exchanges must be approved before merchandise is returned. Replacement items will be shipped after the original merchandise has been received, inspected, and approved.

If your requested replacement is unavailable, we may offer a refund in accordance with our return policy.

4. Return & Exchange Shipping

For standard returns and exchanges:

• Customers are responsible for return shipping costs.

• Customers are responsible for replacement shipping costs on preference-based exchanges.

• Original shipping charges are nonrefundable, except where required by law or when an error occurred on our part.

• We recommend using a trackable shipping service.

• Blooz Apparel is not responsible for return packages lost or damaged during transit.

If a return or exchange is required because of a verified error by Blooz Apparel or a defective product, we will cover reasonable return and replacement shipping costs where applicable.

5. Refunds

Once returned merchandise is received, our team will inspect it to verify compliance with this policy.

We will notify you whether your return has been approved or declined.

If approved:

• Refunds will be issued to the original payment method.

• Refunds will be processed within 10 business days of approval.

• Your bank or payment provider may require additional time to reflect the funds.

If more than 15 business days have passed since your refund was approved, please contact our customer support team.

6. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery so we can resolve the issue.

Include your order number, a description of the problem, and clear photographs when available.

After reviewing the issue, Blooz Apparel will offer an appropriate resolution, which may include:

• A replacement item.

• An exchange.

• A full or partial refund.

• A prepaid return shipping label, if a return is necessary.

Customers will not be charged additional shipping fees to correct verified errors made by Blooz Apparel.

Your applicable statutory consumer rights remain unaffected.

7. Incorrect Shipping Addresses

Customers are responsible for providing complete and accurate shipping information during checkout.

If an order is returned to us because of an incorrect or incomplete shipping address supplied by the customer, additional shipping charges may apply before the order can be reshipped.

Please review your shipping information carefully before completing your purchase.

8. How to Request a Return or Exchange

To request a return or exchange, please contact Blooz Apparel through our website at:

https://bloozapparel.com/

Please provide:

• Your order number.

• The item you wish to return or exchange.

• The reason for your request.

• The requested replacement size or color, if applicable.

Our support team will review your request and provide instructions.

Please do not ship merchandise back without receiving return authorization.

9. Contact Us

If you have questions regarding returns, refunds, exchanges, or an existing order, our customer support team is happy to assist.

Visit https://bloozapparel.com/ to get in touch.

Thank you for shopping with Blooz Apparel!